- STORE REVIEWS
- PRODUCT REVIEWS
2015-06-22
2/5
"Product showed promise, but is sinking fast! They have a help desk and support process in place, and sometimes they will even acknowledge that you found a problem, but get back with you, or actually fix it? Never!!! It seems that the development staff is completely inaccessible, so instead of working out the reported bugs and remarkably awkward procedural flaws, product just gets worse and worse! I have been using Dazzle for two years and features I liked are now forever broken. Oddly enough, every single upgrade to their product produced an error condition when trying to install, which of course I reported, but THEY CAN'T EVEN FIX INSTALLING THEIR OWN PRODUCT!!!!! And yes, I also reported the 'United Kingdom' versus 'Great Britain' issue, and got the same answer - 'We are right - USPS, eBay, and PayPal are wrong' – go figure."
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