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Rating 2/10


Rented a car for a 2-week vacation in Budapest 4 months ahead of time. It was a "PAY NOW" special, so I pre-paid $526 for the reservation. When I got to the place, (Schiller Rent-a Car) they informed me they had NO pre-pay type of contract with this broker. They asked for a $1,800 deposit placed on my account and provided me with a car. They also said they would look into the "pre-payment" situation. When I returned the car, I had to pay 449 Euros, which is about $500. So I paid twice for the same rental. They said I needed to contact Carrentals.com for a refund. As mentioned in other reviews, there is no phone number. I emailed them and have been waiting for 2 weeks to resolve with zero results. I was forced to file a fraud claim thru my bank. I am hoping to get my money back, but I might be out $526. Don't risk it!!!! Go with a different broker!!!!! By the way, Carrentals.com is an Expedia affiliate according to their website. Perhaps that says something about Expedia too!!!

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