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preloader
1/5
kept my money for 2 weeks
"I ordered a part and immediately noticed the part number was not what I wanted. I called customer service and asked to have the order canceled, within minutes of placing the order. I was told that a request to cancel the order was placed. An hour later I received an email stating that the order was shipped with a tracking number. I called back to customer service and was told since a tracking number was attached that the order cannot be canceled. I would have to wait for the order to arrive and then call back to get instruction on returning the order. Guessing Ill have to pay for return shipping and in the meantime they have my money. I plan on contacting my bank and disputing the charge. I told them 2 time not to ship that to me. The refund to my account was finally issued 100%, so I guess other than the inability to cancel the order, I am satisfied. As far as customer service goes, had I not entered this review, I would not have heard from anyone. I would still not use this company again."

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