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Rating 2/10

Avodi dealing with Globalshopex- scam and swindler

Very dissatisfied with the appalling, unprofessional and incompetent service from Globalshopex. Customer service ignored my emails. I had to telephone there. Spoke to Olga who finally at the end sent me email, unsupportive and very unhelpful when returning the paid product back. Impossible to return to Globalshopex as the Globalshopex refused to arrange the return for free, refused to refund my shipping costs for the order and intended to charge me extra fee $11 after the return. Fraudulent scam swindler - Globalshopex! Do not recommend it to anyone to use this scam.

Rating 2/10

Francisco from PureFormulas.com Customer Happiness Agent completely ignored all my questions. Francisco from PureFormulas.com Customer Happiness Agent failed to answer the same question about my international order, its export and any discounts. As I complained that Francisco from PureFormulas.com Customer Happiness Agent ignored to answer to any of my questions. However in his first email Francisco stated "We appreciate your business and the opportunity to serve you. We do offer international shipping! " and in his second email the same date Francisco stated "checked this away from the office and this product is not available for export". Such discrepancies confirm that Francisco is a liar with no integrity or profoundly incompetent. Disgusting inconsistent and contradictory service provided by PureFormulas.com customer service.

pureformulas's Avatar
posted Jan-19-2016

A rep from PureFormulas.com, pureformulas,has responded

“elina147 , this is something that truly upsets us, because if you’re not happy, then we’re not happy. Please contact our Customer Happiness Team at 1-800-383-6008 so we can begin to make this right. We are apologies for the inconvenience caused.”

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