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2005-03-23
5/5
"My second order from these folks. First rate product & Shipping."

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1/5
"Placed an order through Pricegrabber for 3 sets of Logitech Ear Buds on 03/04/05 Globe charged my credit card 4 day later. It is now 03/17 and I have not received the ear buds. I checked my credit card account on line, and Globe credited me back my payment, but hey, how about some notice. I have been waiting almost 2 weeks for these things. If Globe was unable to ship,they should have contacted me so I could get the item elsewhere."

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5/5
"First rate company. Best prices and good service. Emailed a week later with a satisfaction poll."

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5/5
"I purchased a Sony KD-34xbr960 and stand from DealzNet. The low price Dealznet offered was a little hard to believe. I checked Dealznet reviews on the Internet, and I must say, was a little concerned about the reliability of this company. Rather than place an order over the Internet, I called Dealznet directly. I was quickly connected with a sales staffer. He was pleasant,(almost too pleasant) and assured me that the price was correct, the merchandise was brand new with a US warranty, and that it was in stock and available for immediate shipment. On that basis, I ordered the TV. Dealznet comped the shipping on the stand. I started to get a little nervous when I did not get an email confirmation from Dealznet. After 24 hours, I called customer service and asked about the email. The woman told me that it had been sent out right after I had placed the order, but that she would do it again. She seemed to have the information right at her fingertips. Another 24 hours passed, and no confirmation, so I called customer service again. The lady asked if I had any spam filter on my email. Maybe through my IPS, so I gave her an alternate Mail.com address. I received the confirmation right away. Another email came with shipping company info and tracking number. The TV arrived today in perfect condition. A week from order o delivery, including the weekend. I'm thinking about ordering another TV from Dealznet."

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2004-03-19
5/5
"Ordered a Canon I960 printer over the weekend. Securemart had the best price on the net per Cnet.com. Shipped first thing Monday morning. Received 2 days later via Fedex. This was a first rate transaction. Everything intact. Would order again from Securemart. I highly recommend them."

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2004-03-06
4/5
"Order placed for a Panasonic Lumix DMC-FZ10K Digital Camera on Sunday, 2/29 @ 7:18 PM. Price within $5 of other vendors. Camera arrived Friday 3/05 via Fedex 2 Day Service. Everything satisfactory, except I wish Comp-U-Plus had not taken 40 plus hours to ship."

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Variety of brands and products offered
Overall quality of ordering process
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Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Customer service being knowledgeable
Customer service making decisions on their own
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