"Placed an order through Pricegrabber for 3 sets of Logitech Ear Buds on 03/04/05 Globe charged my credit card 4 day later. It is now 03/17 and I have not received the ear buds. I checked my credit card account on line, and Globe credited me back my payment, but hey, how about some notice. I have been waiting almost 2 weeks for these things. If Globe was unable to ship,they should have contacted me so I could get the item elsewhere."
"I purchased a Sony KD-34xbr960 and stand from DealzNet. The low price Dealznet offered was a little hard to believe.
I checked Dealznet reviews on the Internet, and I must say, was a little concerned about the reliability of this company. Rather than place an order over the Internet, I called Dealznet directly. I was quickly connected with a sales staffer. He was pleasant,(almost too pleasant) and assured me that the price was correct, the merchandise was brand new with a US warranty, and that it was in stock and available for immediate shipment. On that basis, I ordered the TV. Dealznet comped the shipping on the stand. I started to get a little nervous when I did not get an email confirmation from Dealznet. After 24 hours, I called customer service and asked about the email. The woman told me that it had been sent out right after I had placed the order, but that she would do it again. She seemed to have the information right at her fingertips. Another 24 hours passed, and no confirmation, so I called customer service again. The lady asked if I had any spam filter on my email. Maybe through my IPS, so I gave her an alternate Mail.com address. I received the confirmation right away. Another email came with shipping company info and tracking number. The TV arrived today in perfect condition. A week from order o delivery, including the weekend. I'm thinking about ordering another TV from Dealznet."
"Ordered a Canon I960 printer over the weekend. Securemart had the best price on the net per Cnet.com. Shipped first thing Monday morning. Received 2 days later via Fedex.
This was a first rate transaction. Everything intact. Would order again from Securemart. I highly recommend them."
"Order placed for a Panasonic Lumix DMC-FZ10K Digital Camera on Sunday, 2/29 @ 7:18 PM. Price within $5 of other vendors. Camera arrived Friday 3/05 via Fedex 2 Day Service. Everything satisfactory, except I wish Comp-U-Plus had not taken 40 plus hours to ship."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent