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2022-12-21
1/5
Poor quality / Horrible customer service
"Bergamo brand is poor quality from both points of view: leather and manufacturing. In addition, the customer service is horrible, lacking communications among the store, central office and the delivery contractor, which causes delays and confusion on what's going on.
Also, don't accept paying for delivery. In case of product defect and need for return under warranty, Modani will reject refunding the delivery charges, which are quite high ($417 or higher). I'm opening a case in small claim court as we speak.
My advise - shop somewhere else."
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Merchant Member
2019-09-26
5/5
Highly recommended
"Purchase and delivery went smooth"
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