- STORE REVIEWS
- PRODUCT REVIEWS
2002-03-12
1/5
"Well lets start out by saying I have had inside dealings with this company .
Let me lay out the chain of officers for this company: Anthony Sigler-Owner, Jeff Hartman-Part Owner/Top Manager, Sean Blair- General Manager/Tech Support Manager/Sales/Sales Manager/anything else they can get him to do., Winne Smith-Billing Only (no authority), Sales People-Puppets.
Dealing with these people will only cause you problems. They will not ship your system on time or will they refund any monies on time. The Tech support portion of this company is maned by a bunch of 18yr old computer gamers.
IF YOU WANT TO GET ANY ASSISTANCE FROM THIS COMPANY YOU WILL NEED TO INVOLVE SOME TYPE OF MEDIA IN THE LOCAL AREA. THIS SEEMS TO CONCERN THEM MORE THAN THE BBB.
Hope this helps someone to get there money back from these thieves."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
