BOYCOTT the ACE website .......DO YOUR ONLINE SHOPPING SOMEPLACE ELSE ! ! !
"Do not....Do not order anything from Ace online.....I wonder if what they are doing is even legal.....They canceled a order in November 2016 after letting me order it and giving me a ship date.....And then they canceled it....Said the item was out of stock and they would not get any more in......That is a lie as I checked and they have it in stock......
I think what happened was they were surprised at the demand for the item as it was a very good deal.....And they did not want to take a hit on their profits.....If they were really out of stock they should have back ordered it , not canceled it..
Well I think that is unethical and wrong.....What can be done to punish them for this behavior? Can State Attorney Generals or state or federal consumer groups step in and look into this possible crime.....I thought this type of bait and switch was outlawed years ago.....
You can not count on ACE to fill your order...With all the online options available, why mess with this bush league company.....
Seriously , why go go through the aggravation of dealing with their stupid customer service.....They may answer a email but they never seem to read and comprehend it...They come back with a pat scripted answer that has little if anything to do with your concern.....No matter how many times you email them, always the similar unhelpful answer....
Truly a sad example of poor customer service in these times of exceptional customer service by many many companies....
So again , save yourself aggravation.....shop elsewhere.....(my local store is great)
DO YOUR ONLINE SHOPPING SOMEPLACE ELSE......!!!!!!!!!"
"Poor description lead me to order unwanted items....They seemed to have a hard time understanding that...Measurements matter , words matter.....
Ship charges seem high and are poorly disclosed making it easy to order basically accidentally....
Make sure to factor in ship charges into their prices ....! ! !
I will never buy from them again"