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Rating 10/10


Best customer service!
Unbeatable prices for all products compared to other pet stores.
Fast free shipping for ALL items in orders over $49 unlike big box pet stores that charge extra for cat litter and other heavy items even if you otherwise qualify for free shipping.
Easy and thoughtful returns! Many of my friends ended up needing to return food because their pets ended up needed specialized diets. Not only did Chewy refund them, but instead of requiring the items mailed back wanted the food donated to a local shelter!
Employees are animal lovers too and really care about your pet(s)!
They take care of my 2 cats, 1 dog, and cornsnake! Been ordering from them for a few years!

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