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2022-07-15
1/5
Do not buy in this company
"I ordered some parts for my car. Not all were received. They refused to refund me for the part that was out of stock so i did a charge back with my bank. The claim was closed as ECS lied stating i had received all parts. I have tried since march to resolve this. The part was rod berrings totaling $624. They said that the claim still shows opened on there end so they could not refund me. I have provided proof from the bank that there was no claim open as they asked and also had my bank call them directly to advise no claim was open. They continue to say that its open on there end even though i provided proof and they refuse to refund me. Normally claims are resolved within 30 days and i have been fighting this since march 2022. I attempeted to do another charheback for the amount and again denied from ECS. They stole my money and this is fraud. I never received the parts and now they refuse to refund me and continue to lie when i have provided proof. They owe me $624. They are thieves. I spoke with Patrick, Tiffany and Amanda Hartline. All have refused to help and get this resolved. They make you run around to get proof and then say they cant do nothing for you. Excuses constantly made and no resolution."
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