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2021-02-01
1/5
WORST ONLINE TRANSACTION CUSTOMER SERVICE EVER!
"PURCHASED SNOW BOOTS FOR MY DAUGHTER ONLINE WITH THEM PRIOR TO XMAS 2020. HAD ORDERED FROM THEM BEFORE SEVERAL TIMES SO NOT WORRIED ABOUT TRANSACTION. RECEIVED ORDER CONFIRMATION AND THANK YOU IN EMAIL FROM THEM AT THE TIME OF TRANSACTION. (CUT TO TODAY) POWERFUL WINTER STORM DROPPING SNOW AND MY DAUGHTER ASKED WHERE HER BOOTS WERE? CHECKED EMAIL AND NOTHING ELSE FROM COMPANY SINCE TIME OF ORDER. CONTACTED COMPANY BY CHAT AND WAS TOLD ORDER WAS NOT FULFILLED DUE TO ISSUE WITH ADDRESS. SENDS EMAIL OF ORDER CONFIRMATION AND THANK BUT......., AT THE BOTTOM OF THE ORDER, CHARGE SAID $0 WHICH MEANT IT WAS NOT PUT THROUGH. OVER A MONTH WENT BY AND NO COMMUNICATION BUT FOR THIS EMAIL TODAY WHICH DID NOT SHOW A FORWARDED EMAIL FROM A PRIOR DATE. SO , PLACED ORDER, WAS THANKED AND NOTHING AFTER THAT. I WON'T ORDER FROM THEM AGAIN. WORST CUSTOMER SERVICE FOR ONLINE TRANSACTION EVER. DO NOT RECOMMEND TO ANYONE USING THIS TWO-BIT COMPANY. YOU CAN USE MOOSEJAW OR THE HOUSE INSTEAD WHICH I HAVE DONE."
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