When the going gets tough... the Totally Furniture team is the best!
“I rarely take the time to post an evaluation but felt others might benefit from my experience. Like everyone, I found just the right piece of furniture (bunk beds for the grandchildren's room), then shopped online for the best price - and Totally Furniture led the pack in terms of price, delivery options, etc. The order was placed - and that is when the "going got tough" and I needed someone to intervene on my behalf with the manufacturer and shipper. I was very surprised to find that the team at Totally Furniture (Christine, Debbie, and others) were making calls, having the order re-shipped, and working with a second shipping/delivery company for the "last mile" delivery to my door! It is easy to recommend a company when everything went according to plan...but the Totally Furniture team turned my "Maalox Moment" into a 'Kodak Moment". ”