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jaotts

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All 1 customer reviews

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Totally Furniture

5/5

When the going gets tough... the Totally Furniture team is the best!

I rarely take the time to post an evaluation but felt others might benefit from my experience. Like everyone, I found just the right piece of furniture (bunk beds for the grandchildren's room), then shopped online for the best price - and Totally Furniture led the pack in terms of price, delivery options, etc. The order was placed - and that is when the "going got tough" and I needed someone to intervene on my behalf with the manufacturer and shipper. I was very surprised to find that the team at Totally Furniture (Christine, Debbie, and others) were making calls, having the order re-shipped, and working with a second shipping/delivery company for the "last mile" delivery to my door! It is easy to recommend a company when everything went according to plan...but the Totally Furniture team turned my "Maalox Moment" into a 'Kodak Moment".


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