ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
1/5
Modani does not stand behind their products.
"Purchased the Mateo Rug (8'x10') for $790 from Modani. After a few days, I noticed that it was shedding. I figured that it was just some loose strands and that it would stop soon. Well, two months later and it's still shedding. I contacted Modani and they told me that it was beyond their 7 days manufacturer's warranty on defects. OMG 7 day warranty!!! They informed me that if I wanted more than 7 days, I should have bought the extended warranty. Extended past 7 days! That's like buying a product as-is. Warning to anyone thinking about Modani Furniture - the "Discounted" price on the website is all show. It's always discounted. You'll also notice that the discounted prices is still expensive. It's not a deal by any stretch. If you want any kind of accountability for manufacturing defects, then you are going to pay quite a bit more. Not cool. Now I'm stuck with a carpet that is shedding like a long-haired dog in summer."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share