"Horrible. Rude customer service. Not helpful. Will never order again from here and neither should you. Ordered a lacross stick and within a day, the grip came off. Called once and we were told we could exchange. After we took a couple days to decide what the exchange should be, we called again and the girl on the phone gave us a different story. She said we had to take up the issue with the manufacturer. Who runs a business like that?"