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2017-07-01
1/5
Defective product and defective replacement
"I ordered a sealed subwoofer enclosure with 2 10" kicker subwoofers for my 2014 Silverado double cab. One of the subwoofers were defective so I had to return it to get it replaced. I received the replacement KICKER subwoofer today which arrived in a ROCKFORD FOSGATE box. When I opened the box to reinstall my subwoofer into the enclosure, this replacement sub does not have a wire terminal for the positive speaker. I would have thought that if they were going to send a refurbish sub they would have at least inspected it prior to sending it back out to an awaiting customer. This leaves the question open did they even test it to see if it works? And if they did test it how did they miss the wire terminal not being on the speaker? So now I have to wait yet another week to have a sub that possibly works, not happy at all."
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