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Rating 10/10

Great Customer Service!

Some of my stuff came banged up but Wayfair was great about everything. The products are as pictured and durable for the most part.

Rating 2/10

Broken Items, Broken Promises

I got 2 damaged jewelry items in the 45 delivered. I filed a complaint and was promised a return label to send the items back for a refund. It's been over 2 weeks and I'm still waiting. Plus I ordered an item and was later informed that it was sold out; this was upsetting because the order was placed during a sitewide sale and I had to look for a replacement outside of the sale period but the item needed to be the same price as the then discounted item. Just terrible!

posted Jul-15-2016

A rep from 599fashion.com, 599fashion,has responded


We appreciate your feedback, and would love the opportunity to earn a higher and more positive review. We inspect every item we receive in a two-step process, 1.When we receive our items and 2.When its ready to be shipped for a customer, unfortunately sometimes merchandise with issues may be shipped to a customer even though we try our best to stop that from happening, also while in transit the merchandise might get damaged when handled by the shipping companies. This is why we offer a hassle free return policy, any item you are not 100% satisfied with you can always send back for FREE, for an exchange or refund. Please click on the link below to view our return page, and let us know if there is anything else we can do to make your experience with 599fashion.com a more positive one.

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