- STORE REVIEWS
- PRODUCT REVIEWS
2012-07-20
1/5
"Buyer beware! After submitting and paying for a pair of sunglasses on www.TrendToGo.com on 6/25/12, they asked that I email them a photo of my credit card. I refused as email is not secure. Then on 7/10/12, they come back to tell me that they cannot ship to the address I listed when ordering, but will have to ship to the address on my credit card. Okay - understandable, but did they need to wait a week to let me know? Then 15 days after ordering, they come back to tell me that they do not have the sunglasses in stock and cannot obtain a pair, and for all these problems, they only offered me a $10 OFF my next purchase for the inconvenience.
They wasted my time for over 2 weeks - and still - when I check their website now 3 weeks later - the sunglasses are still listed as in stock in their website! I'd advise to go with another company. I tried eliteeyewearstudio.com next, and while they were out of stock as well - they let me know that same day and refunded my money immediately!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
