- STORE REVIEWS
- PRODUCT REVIEWS
2004-08-31
5/5
"Ordered a Wacom tablet on Wed. got it on Mon. Everthing seems to be fine as it was in its retail box. Can't complain about anything, but if I would have read the other reviews I probably wouldn't have given them a chance."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Merchant Member
2003-04-30
5/5
"Very happy with newegg! I had some small problems with my bank and shipping address but newegg went out of their way to correct the issues. This was my first time ordering for newegg and they have earned a loyal customer.
Great products and great price. Also very good price on their FedEx shipping. I saved over $400.00 on prices and shipping compared to another leading site."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2003-04-25
5/5
"I received very prompt service with extreme cases. The prices are ok and the selection is fair, however the cases they do have are not found on the more popular sites.
Extreme cases called me within five minutes of posting my order and shipped the same day. The ATX case was in excellent condition and was received in four days of order on standard ground shipping. I would order from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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