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Rating 2/10

1 star is even too much

I booked a car through car rentals for advantage car. i booked a rav 4 or equivalent and pre paid because that was supposed to guarantee me the car i paid for. when i got to pick up location, they said no more cars even though i prepaid. i waited 3 hours to get a car and they gave me a toyota camry lol. They told me that i can take it or leave it because thats all they have right now. cool i took the down grade. Now time to get a refund for the downgrade , car rental tells me that they cant help me that i have to contact advantage . advantage says i booked through car rentals and car rentals have to sort it out for me. None of them is taking responsibility for this issue. if i booked through a website am sure the website should have a communication with the companies it advocates for. but no they would rather pass me around. Terrible!!... never book through this third party company. always go straight directly to the company you buying from because any issues you would be passed around in circles

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