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Rating 10/10

Very good shopping experience

Rating 10/10

MCM Electronics always has the best deals, and when they throw in free shipping it can't be beat. Good stuff, in stock, low prices and quick delivery. Keep up the good work.

Rating 4/10

Normally I am very satisfied with B&H. They have good prices, good inventory, good stock and quick shipping. The last couple weeks have been very difficult because of the many religious holiday closings. We rely on them to have quick shipping when we need them and we have really had to scramble to find other sources the last couple weeks to meet delivery deadlines.

Rosh Hashanah Eve Sunday, September 16 Close at 1:00PM EDT
Rosh Hashanah Monday, September 17 & Tuesday, September 18 Closed
Yom Kippur Eve Tuesday, September 25 Closed
Yom Kippur Wednesday, September 26 Closed
Succos Eve Sunday, September 30 Close at 1:00PM EDT
Succos Monday, October 1 thru Tuesday, October 9 Closed

This just makes it so difficult when you rely on them so heavily. We are a small company, we don't stock many items and we get last minute suprises that need to be delivered. It would be nice if they at least had a skeletin crew during the many religious shutdowns.

Thanks again.

henryp's Avatar
posted Oct-10-2012

A rep from B&H Photo-Video, henryp,has responded

“We appreciate your feedback and regret you were inconvenienced. It's apparent from your post you had no trouble finding our schedule. It's always on our site at http://bhpho.to/aPuh1d. To make it more visible before and during any holiday hiatus it's prominently posted on every page of our site. It's not a pop-up and not Java or Javascript so it cannot be hidden inadvertently. This should let any customer plan ahead and avoid any inconvenience, excepting an emergency.

Orthodox observation of Sabbath and Jewish holidays with Sabbath-like restrictions prohibit all commerce. That includes the company, our owner, managers and employees whether they're religious Jewish or non-observant Jews or non-Jews. A "skeleton crew" is simply not an option.

Henry Posner
B&H Photo-Video”

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