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2021-06-25
1/5
Deceptive Product Description on Website, Poor Return Experience
"I purchased a Microsoft Surface Book 2 asking from DecalGirl's website. I've bought skins from other sellers, and they always included a piece for the bottom exterior of the laptop. DecalGirl does not include a bottom skin, but the company makes no mention of how many pieces their sets include. Admittedly, their photos show coverage only on the top and keyboard areas, but how difficult would it be to specify that it's a 2-piece set? I feel like they've intentionally left this out so that unwitting customers like me will think their prices are better than other skin makers. As others have mentioned, they make you pay shipping both ways if you return the skin because of their deceptive advertising. They don't even provide a pre-addressed return label. Take my advice and stay away from DecalGirl."

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