"update. less than 1 month later. It blew up on me!! WTF. There was smoke and sparks. I'm not sure whether my equipments are damaged. I'm gonna call these guys first thing Monday.
===========================================
Ordered a smart ups 620 on line, received a confirmation email quickly, and received tracking # quickly. The refurbed ups arrived 6 days later on time.
Just as described, the refurbed has some minor scratches. But it works very well and passed the power-off test. The price is pretty good despite the expensive shipping rate, which is properly due to the fact that the ups is really heavy.
Overall, a great no-hassle process"