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Rating 2/10

Terrible Experience

This company has the worst customer service I have ever experienced. Weeks ago I ordered two pair of eyeglass frames. When the package arrived, they had sent only one pair, with no explanation. Since then they have made 3 specific promises to deliver the other pair, and they never came through. Tomorrow I will contest the charge with my credit card company. Thank goodness I have all of their lies in emails to prove it.

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