"This is the second time I order from Jack's. They have exploded diagrams to order from and their pricing is good. They shipped in a reasonable amount of time and the parts I ordered were well packed. I will use them again in the future.
UPDATE: Another order, another good shopping experience with these people. They had the best pricing on the parts I needed and shipped quickly.
UPDATE 11-03-21 Another order, another decent shopping experience. They were a little slow getting the order out the door, but once it hit the shipper it shipped quickly.
UPDATE 10-03-22 And yet another order, for my Toro push mower. Order handled and shipped quickly and the parts were as ordered. Got my push mower back to work."
"I've ordered from Powder Valley many times over the last 6 years or so with no problems and decided to share them with the rest of the people that use ResellerRatings to check on online vendors. I've had no problems with any order with Powder Valley and they process and ship orders quickly and well packaged. Their pricing on reloading products are competitive to very good and their shipping charges are reasonable. And you can occasionally catch free hazmat charge shipping where they reduce or waive hazmat charges, which you normally pay when ordering powder or primers. Order with confidence with these people."
"I have been using Midsouth Shooters Supply to buy mainly reloading supplies for several years now. They have given me good service in that time, with accurate information as to whether products are in stock and they generally process the order and ship quickly too. And they occasionally run free Hazmat specials too, which I take advantage of when I need powder or primers. Their shipping rates are reasonable also. I will continue to use this vendor in the future as they have proved to be a reliable conmpany to place orders with for me."
"I've been ordering from MidwayUSA since 2012 and have had good service with them over the years. I have gotten some packages that could have been better packed, yes, but they did arrive usable. And I have had some problems 3 or 4 times with orders, but Midway always made good on the problem promptly and to my satisfaction. I have had the best luck using their online chat system or by phoning them to resolve any problems. I have not had to return anything that I can remember, so I cannot say how that rates with them. Since MidwayUSA doesn't ask to be rated on this website, positively or negatively, I don't think that the ratings here shows an accurate image of their true ratings, as people who are dissatisfied for some reason or other will more actively seek out places to vent their frustrations than a satisfied customer will. I am posting this positive rating because I have been a user of Resellerratings.com for a lot longer than a user of MidwayUSA and I have had good service with this company and think that the ratings here are skewed wrongly low for a good online vendor."
"This is the fifth gun I buy from Bud's. This order went within their stated time frame, as have all other orders I have placed with them except for one pistol order placed not too long after the Sandy Hook fiasco and run on guns. The pistol was delivered as stated, new in box and there no significant issues with this pistol. Bud's had the best price on the internet on the pistol I bought and their shipping was free and insurance cost was very reasonable. I would buy from Bud's in the future if they had what I want at a good price."
"I've bought both jacketed rifle bullets and plated pistol bullets from X-Treme in the last 4-5 months. Both the plated and the jacketed bullets were of high quality and had extremely generous counts. Shipping costs were very reasonable and my order was processed within a few hours each time. The bullets arrived well packaged and in great shape. If you are in the market for plated lead bullets for pistol reloading or .224 caliber 55 grain FMJ bullets for reloading for your AR, definitely check X-Treme out."
"I've ordered 5.56 x 45 brass from this company a few times, as well as some 9MM brass. The brass I was sent both times were generally in good to very good shape and hardly any culling was necessary. You can get it as-is, cleaned and polished or with it cleaned, polished and with the military crimp swaged out of the primer pocket. Shipping was very quick, with decent packaging and reasonable rates. Prices are good and the counts are generous, so you should have at least as many usable cases as you paid for after culling any bad ones out. If I am shopping for once fired brass, this place is the first store I check to see if he has stock on what I am looking for."
"I've ordered ammunition from Freedom Munitions a few times and they have been very quick to ship the orders out to me. Their prices are very good and their shipping charges are extremely good. If I am looking for loaded ammunition, this is around the first site I check for stock. The ammunition I have bought from Freedom has been very good and is accurate too."
"Great place to shop for your AR parts at here. I ordered an AR lower receiver and the other parts needed to finish it off for an Adams Arms upper I had bought from another store around Christmas. I called them up to find out the info on getting my FFL dealer I use for online purchases registered with them and then placed my order online through their web store. They shipped very fast and with all the correct components for my lower build. Their pricing was good and their shipping costs were very reasonable. I will be buying from them in the future when I need parts that they sell, as I was very satisfied with this order from them."
"Since it has lately gotten absolutely crazy to order reloading supplies and dies, I decided to order a set of 223 Remington SB dies directly from RCBS, since I saw they had a web store. I made the order on January 14, 2013 and got confirmation on the order with all my pertinent information on the order confirmation. Since reloading dies in 223 Remington caliber are very scarce right now, from both retail and online stores such as your local gun shop or MidwayUSA, I figured that I would have a better chance of getting my die set sooner by ordering directly from RCBS. After a month went by with no contact whatsoever by RCBS, I went to their website and used their "Ask RCBS" form in inquire about my order (February 10, 2013 to be exact). On February 15, 2013 I received an email reply stating "Dies have been allocated to your order and should be shipped with a couple of days....." (direct quote from reply). Since the reply said they would be shipping within a few days, I didn't follow up with any inquiries until February 22, 2013, when I again used their "Ask RCBS" form to inquire about my order once again. I received the next reply on March 2, 2013 which stated "The product you ordered has been allocated to your order. That means that the shipping department has received the product from the production department and they have allocated it to your order. After your product is allocated the shipping department needs to pick and pack your order and this can take a week or so because the shipping department is way behind due to the volume of orders we have received. Thank you for your patience. Have a great day!". So again I waited until the end of March with no order being sent to me, then decided to call RCBS up and try to talk with someone there on what the holdup was on my order. After several tries and a 45 minute wait, I was able to get to talk to a man there who told me that they were backed up on orders, but that my die set should be shipping real soon. Again I waited and in the meantime I was able to procure a 223 Remington die set made by another manufacturer. At that point I would have still been agreeable to receive my RCBS SB die order, until around April 17, when I saw that MidwayUSA had received a shipment of this die set but still hadn't gotten anything from RCBS myself. I then emailed them to cancel my order and credit my credit card back and the reply I received back shocked the heck out of me. They cancelled my order, but the reply also stated that their web store had deleted my name and shipping information (but not my credit card evidently) when it took the order so they couldn't fulfill my order. Seeing as how I had contacted them repeatedly about my order and they gave me no indication that their web store had lost all my information, I decided to register their web store here at RR to warn other people not to buy directly from RCBS. They make good products, but order from someone like MidwayUSA or buy from your local gun shop if you want their products. Their web store is a broken joke and they string you along for no good reason. They also didn't make any offer of a discount on their (premium) pricing for keeping the order active or offer any other sort of compensation to try to make up for their total ineptitude on handling my order either."
"Overall, a good transaction. There was a delay in filling my order, as well as some missed communications between us, but it worked out well in the end. The pistol I ordered from Kentucky Gun was delayed because Sig Sauer sent the wrong model (.40 S&W instead of 9 MM), which Kentucky Gun found when going to fill my order. That is where the communications problem started. They called my house and left a message on the answering machine, but I work on drilling rigs offshore in the Gulf of Mexico and was on the rig for 2 weeks at this time. My wife got the message that Kentucky Gun left, but wasn't able to convey their message to me to where I understood what was going on. I tried finding out info about this order by email, but the answers I got back didn't pinpoint the problem with filling my order. Finally I went and used the business satellite phone here on the rig (a big no-no during business hours normally) and called them and got a little more info, but it still wasn't made totally clear at this time to me about the mixup on pistol models by Sig Sauer to them, but they went and filled my order then because they got things straightened out between Sig Sauer and KyGunCo by then. The pistol did ship the day after the call and my FFL holder received the pistol within a few days. I would do business again with Kentucky Gun Company, as they did fill my order once they got the correct model pistol in from Sig Sauer and the pistol was NIB and in great shape. The one thing I would like to see Kentucky Gun Co. improve on is communication by email, since that is my main form of communication while here at work on the rig, since it's kind of hard to use the business sat phone during the day. But in no way am I displeased with their service or the product they shipped me."
"My first time to order from PartsTree.com and it won't be my last either. They had a good selection of the parts I needed for my chain saw which I needed to fix and I also checked and it looks like they carry many parts for my weed eater and lawn mowers too. They handled the order in an expeditious manner and shipped quickly and well packed. Email alerts as to the status of my order were very good also. Pricing is also pretty good and shipping costs weren't unreasonable."
"This company has the poorest support I have ever dealt with. I placed my order on 8/8/12 for a T530 and they sent me the order acknowledgement and invoice right away, which had an estimated ship date on it of 8/15/12. After not receiving any update on shipping by 8/16/12 or even having their website link to check order status updated, I tried calling them to find out the status of my order. After waiting over 2 hours for a human to answer my call, the battery in my cell phone went dead and I lost the call. I then initiated an email to ****@****, telling them what poor customer support they had and to just cancel my order because I didn't want to have to deal with a bunch of BS artists that don't support the products they sell and that if necessary I would dispute any return charges for cancelling the order with my credit card company. About 24 hours later, I had a reply back from websales asking me to keep the computer and that they would give me 10% off if I kept it. Also, around the time of receiving the reply from websales, I got notice that my T530 had finally shipped (2 days late on the notice) and it was enroute to me. So I replied back saying I would keep the computer and to give me the extra 10% discount. The reply back I got from websales stated "With regards to your query, We would like to inform you that the request has been filed and it takes 2 business for the approval and 3 to 5 business for the credit to be posted back on your account.
We sincerely apologize for any inconvenience caused." That reply was dated 8/22/12. I still have not received the credit back on my credit card and when I called to ask what was up on this issue, after fighting through their damned computer system answering junk I was shuffled around until I finally got a service rep that plain just hung up on me. That happened the day before I had to leave to go work in a remote location with no ready phone access to put up with the indeterminate waits for a rep, just to get hung up on again. At no time was I rude or used offensive language when I did get an actual person with Lenovo by phone.
So, not only does their customer support suck, but they are bald faced liars too, when it comes to offering money back because of their poor support. The computer itself is decent, but I wouldn't buy another Lenovo product if they were the last company left making computers. So, buyer be well aware that you are screwed if you need any support on your Lenovo product if you decide to buy one after reading all the negative reviews here. I just wish I had looked at their review record here before ordering!"
"After looking around quite a bit on the web, Norman Camera had the best price for a Pelican 1550 case that actually had them in stock. The website was pretty easy to navigate and placing the order was straightforward and with no problems. The order was filled and shipped the next business day and the free shipping delivery was by FedEx. All-in-all, a pleasant shopping experience with them and I would buy from them in the future. It also didn't hurt them a bit that they show consistently high ratings here on Resellerratings and the few reviews that were low rated looked to me to be written by people with unrealistic expectations for online shopping or with an axe to grind with Norman Camera."
"My first order with this company (under any of the names it's gone by) and I am satisfied with my ordering experience with them. They processed and shipped my order in a reasonable amount of time and the package came in adequately packaged and undamaged. I will use them in the future if the pricing is right.
One thing I do think they could do to improve the buying experience would be to make it a bit easier to find product you are looking for on their website, but that just might be me being so used to the layout at Newegg too."