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Rating 10/10

Price Match Help

I recently bought a ASUS Strix 1080, I noticed the price dropped recently, and I inquired about a price match. I was answered by a customer service rep named Jack. He checked into when I ordered, and when the price change occurred. He found that I was in the 14 days that Newegg requires, but sadly the item I bought was not part of the price match system. I had explained that I have also been busy with a back injury and hadn't been watching the prices on parts, and he did double check the dates for me, and explained very nicely that he couldn't honor the price match, but could off a $25 gift card. I appreciate his time and effort, and how quickly and professionally, he was able to answer my inquiry. Customer service reps like Jack, keep me coming back to businesses like Newegg, thank you again Jack, and Newegg! I appreciate it!

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