"Its nice that they call to verify shipping info unless you miss the call. You then proceeds to call them back and I had to wait over 20 minutes on hold before I hung up. Called again to sales and instead of verifying my info they just transferred me to verification where I sat on hold for another 10 min. I hung up, called sales and cancelled my order. Would hate to deal with them again if I had issues with my order. This was also on a week day during business hours so no excuse for such long wait times."