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2006-10-11
5/5
"Extremely fast, great price, WOW. The email stream tells the story: 12:02, order received, 1:43 ready for pickup, 7:43 picked up and a tracking number! Received correct product on time and in excellent condition. This is my second order from PCAlchemy, and they are on my 'repeat' list."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2003-02-15
5/5
"shipping was prompt, and when I notified them of a missing item they gave me no hassle and shipped the missing item out within a few hours! will keep them on my 'good' list"
Detailed Ratings
Overall quality of the company
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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