"I am very satisfied with Backupworks.com as I can clearly see that the customer was considered throughout the process. The website is very user friendly and product informative to ensure that I ordered the correct item too. I received email updates as my order progressed through delivery.The packaging was top-notch -- the backup tapes were securely wrapped in bubble wrap inside the box and I received the box in a timely manner. I will be ordering again from Backupworks.com. Thank you!"