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2019-11-29
1/5
No customer service
"Tried to finalize an order but received an error message. Tried again-same thing. Later that day I used the online form asking why can they send an email to "take another look" but not to let me know the problem was fixed. No response. Sent an email asking again-no reply. Received a survey that I filled out with nothing nice to say. 3 weeks later still no answer.I gave up & closed my account & stopped emails."
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2017-11-08
1/5
Buyer beware
"Their orders don't come from them. 2 items ordered received from 2 other companies. One was a third party billing . 2 different customer service representatives with 2 reasons why 1 item wasn't shipped until the same day after I called them - 3 days after shipping label was created. It was a furehaven pet bed received in two plastic bags shipping address from a furehaven address. Buyer beware!!"
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