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1/5
"This place is a con! I placed an order for a Canon Optura 40 camcorder on March 19th. I was asked to contact a sales rep on Monday the 21st by email. When I contacted the sales rep, he tried to sell me some lenses as they had some rebate that I had not claimed. I declined, and he said OK, the order will be processed later today and shipped out. I checked online the next day, but there was no change to my order. I contacted their customer support and they said it was ready to ship out that day (Tuesday). When I checked the next day, Wednesday, the status of the order had gone to billing. I then got a phone message on Thursday asking me to contact their sales rep. When I called on Friday the sales rep said they were out of stock on the Optura 40 and asked I wanted to upgrade to the Optura 50. I had had enough, I cancelled my order there and then. I will not be shopping with them ever again."

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2004-02-13
5/5
"BCD is a great retailer. My huge Samsung monitor arrived on time and in perfect condition. I would highly recommend them."

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Helpful
Cool
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