"I ordered an obaji 1% retinol cream. I'm pretty sure the product is a fake( has no effect whatsoever on my skin, if you use a 1% retinol cream you should feel something!
When I tried to return the jar that was used only a few times, they said that they will not offer a refund. Completely unflexible . Other (reputable) companies at least offer you store credit, or possibility of exchange, or a partial refund. Skincare rx flatly denied to offer a refund!"