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Rating 2/10

charged for a "late" due date

I ordered a textbook from barnes and nobles and returned it within a timely manner. I received an email from them saying they received my textbook, then another saying they have charged me because I did not submit it before the due date. The due date is july 1st. It is still June!! It's not even late yet! they charged me for a book that wasn't even late. So i called and they are refunding me the money. Lets wait! Barnes and Nobles needs to get it together. I'm never ordering from them again.

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