- STORE REVIEWS
- PRODUCT REVIEWS
2019-04-19
1/5
Blown Subwoofer
"I ordered 2 10" box with 2 10" kicker comp subs, got them received withing 3 days of ordering which was great for free shipping. Packaging was terrible, theres a corner on the sub box that is completely broke off. Also 1 sub was completely BLOWN, it had major coil rub. Once you pushed the sub down it STAYED down. I then called customer service and was told I cant get a new sub until the blown one is sent back. But I HAVE TO PAY RETURN SHIPPING COSTS??? Are you serious? They said they will not reimburse me for those shipping costs either. So not only did I pay 230$ for subs and sub box, I also have to pay to ship equipment back because it is JUNK. I dont know how the sub is blown when on their website it says this product is "BRAND NEW". I am a very unhappy customer. As for HIFI SOUND CONNECTION YALL **** DONT BUY ANYTHING FROM THEM."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
