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2021-01-18
1/5
Return process TERRIBLE
"I purchased an english saddle from stateline, and it didn't fit my horse properly (I DID Pay attention to the width, but it didn't provide enough information to 100% ensure the fit). I called to ask how to return (per their instructions), and they emailed me the address to mail it back to, and said use the shipping company of my choice. No shipping label provided. I had to pay $200.00 to ship a saddle that cost $350, AND they charge at 10% restocking fee on top of that!!!!!! Biggest scam ever!"
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