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We do not remove reviews simply because we're asked to do so. Not for any amount of money or for any advertiser or sponsor, ever. There are many ratings sites out there that either delete bad reviews from paying sponsors upon request, or post paid recommendations for sponsors, and you should be aware of them. ResellerRatings does not.
Lastly, we don't remove reviews if a merchant is part of our merchant member program or not. Reviews that are on RR, stay.
When fraud is suspected but uncertain, we can connect the merchant to the reviewer to obtain proof of their transaction, in the form of a credit card billing statement (with credit card information blacked out). This is a level of dedication that you simply won't find elsewhere.
We have unyielding commitment to honest, integrity and fairness. Over a decade later, we are visited by over 30,000 eager and informed consumers a day! We feel a great sense of responsibility for the community we built. We know we are not the ONLY reviews site on the internet, but we do know we are the BEST reviews site. You won't likely find this level of dedication anywhere else.
A real ResellerRatings review for NewEgg.
|What Merchants Get & Don't Get|
|Survey's||Merchants get a wide variety of survey tools to integrate within their organization to pull reviews from customers within their purchase cycle chain.|
|Syndication||We license our data to Google, Bing and more to power the consumer's voice across various networks where other consumers can find the reviews.|
|Insights & Reports||Great reports to help merchants understand their business better and better work with consumers to provide a superior experience. Everyone wins.|
|No Veto||Merchants can never veto reviews. In fact, they are specifically not allowed to ask for positive ratings.|
|No Review Edits||Merchants never have the ability to edit reviews.|
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