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Compare Alibaba vs Amazon.com

Compare prices, policies, and customer reviews of Alibaba and Amazon.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


9,582 reviews
4.76 / 5

3,493 reviews
2.34 / 5


Activity Rate

How recently the merchant has reached out to customers.

Alibaba: not active
Amazon.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Alibaba: no
Amazon.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Alibaba

4/5

2024-07-27

Luckfox Pico Plus

"First purchase, so far happy how everything went got my package safe, secured and undamaged and all pieces accounted for"

Amazon.com

4/5

2023-09-18

could be better

"THey could pack much better. Just add more paper or bubble tape."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Alibaba

1/5

2024-08-19

Customs Duty Charges are more to INDIA.

"I am not happy with the product as I have paid 45$ for Customs Duty, This Increases the product cost. if this knows before then I don't want"

Amazon.com

1/5

2024-02-05

Cheated by Amazon.in

"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Alibaba is ranked #6 out of 158 in business & industrial

Amazon.com is ranked #59 out of 361 in shopping