Compare prices, policies, and customer reviews of Amazon.com and Alibaba
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Amazon.com
"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "
Alibaba
"First purchase, so far happy how everything went got my package safe, secured and undamaged and all pieces accounted for"
Critical reviews found most helpful by ResellerRatings users
Amazon.com
"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "
Alibaba
"Ti viene dato ad intendere di acquistare un prodotto invece arriva spesso una copia scadente. Attenzione.
Alibaba dovrebbe individuare i fornitori che usano descrizioni e foto ingannevoli."
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.