Compare Amazon.com vs Jet.com

Compare prices, policies, and customer reviews of Amazon.com and Jet.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,490 reviews
1.89 / 5

3,640 reviews
4.34 / 5


Activity Rate

How recently the merchant has reached out to customers.

Amazon.com: not active
Jet.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Amazon.com: no
Jet.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Amazon.com

4/5

2024-08-08

Use Prime and save money

"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Amazon.com

1/5

2025-01-05

They’re not worth the time anymore.

"Amazon has always had some issues with bad policy… Things like no price matching of competitors on most items and no reasonable cancellation window. However, we always tolerated those things for what was the best price (thanks to the lack of taxes) and reliable delivery, with a good return policy. Well all of this has changed and it is clear that the internet giant is in trouble.

Now orders that won’t even be fulfilled for 2 weeks, have excessive cancellation issues. Same day delivery ends up being next day or later. Refunds might be 2 weeks. Gift cards don’t work for everything anymore.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Amazon.com is ranked #70 out of 389 in shopping

Jet.com is ranked #24 out of 180 in business & industrial