Compare prices, policies, and customer reviews of Eyebuydirect and Zenni
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Eyebuydirect
"Very easy to make this return, great customer service, call dropped in the middle and the Rep called me back immediately.
"
Zenni
Critical reviews found most helpful by ResellerRatings users
Eyebuydirect
"I ordered a set of glasses and they were mailed to a different city with the wrong zip, I logged backed in and re-ordered another pair and edited the wrong address.
When I was checking out I just noticed that it had switched back to the wrong address again.
I have to delete that address and re-enter again, hopefully I get my glasses.
The zip codes never changed on the either address, the city that they were delivered to and the zip code did not match.
Be careful ordering because two times it entered an auto incorrect address after I entered the correct one "
Zenni
"They sent me an email asking me to give them a good review before I even got the product that I ordered. Which I'm guessing the products delayed but there's been no communication to me. And here I am just sitting here waiting."
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.