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Compare FragranceShop

Compare prices, policies, and customer reviews of FragranceShop



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


95 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

FragranceShop: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

FragranceShop: no

Helpful Positive Reviews

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Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

FragranceShop

1/5

2024-02-08

Terrible customer service

"Absolutely awful company and customer service is non existent.
They charged me twice for a product, they have promised to refund my money but after nearly 6 weeks I still have no refund.
When I phone, they promise it will be sorted.
When I email, they promise the refund will be with me in 5 days.
This is THEFT and they don't even care. I wonder how many other people they have scammed in this way.
If you take a look at the negative reviews, the reply from Fragrance Shop is a standard reply to each and every complaint. They say there is no customer number when some people have included a customer number.
They give you an email address to write to and then ignore the emails. I have emailed this address so I know!!
Avoid like the plague itself.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

FragranceShop does not meet the criteria to be ranked