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Compare GameStop

Compare prices, policies, and customer reviews of GameStop



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


393 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

GameStop: not active


Resolves Issues

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GameStop: no

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GameStop

1/5

2023-12-20

GameStop cancels Christmas

"have spent a lot of money at GameStop with 3 boys. I went online to buy 3 Oculus. I submitted my order and it was declined. However it did take the $900 out of my bank account to hold. When I called customer service crying because I have killed myself working to get this money they were so horrible to me. They told me that they can't help me that my money will go back on my card eventually. They even laughed a little while saying it like it was no big deal and oh my bad. Christmas is in 5 days. I won't have presents for them. It's not funny and it is a big deal. When I asked why take the money and hold it if the transaction was declined. They said I can only buy one system at a time online. I don't think that is true. My business will never come through here again but with it being as big of a company as it is they truly do not care about customers and they don't mind that. Why would they."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

GameStop is ranked #12 out of 20 in games