The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Gazelle
"Very smooth experience selling my IPhone with Gazelle. Quick and fast even offered me more money then the original offer. "
Swappa
Critical reviews found most helpful by ResellerRatings users
Gazelle
"I had bad experience selling my iphones to Gazelle. They tricked me with reasonable estimation but once I sent my phones, they used different model standard to evaluate my phones and lowball the price. They bet no one wants to waste time on reselling. This company should never remain in the business. I would never sell to Gazelle again and recommend others not. The customer support was rude and refuse to reinspected. No followup after my complaint. Worst resell experience ever."
Swappa
"Terrible service. Paid for feature and the. They removed it because I lowered the price. Company is a scam. Not only that. They never replied to my emails but replied to this review. Shady. Even the reply is untrue. They charged for feature and it’s not active after their employees approved the ad. Had to dispute the charges"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.