Compare prices, policies, and customer reviews of GlassesUSA and Eyebuydirect
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
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Positive reviews found most helpful by ResellerRatings users
GlassesUSA
"I really love Glassesusa their customer service is amazing and their willingness to always help you means so much. I will always use Glassesusa "
Eyebuydirect
"This is my third pair of glasses I have bought from you and I love all of them!"
Critical reviews found most helpful by ResellerRatings users
GlassesUSA
"I ordered myself a pair of glasses and they sent me the wrong frames and lenses. I reached out and they sent me the correct pair. I didn’t like them so went to return for a refund. They wouldn’t give me a refund because they claimed it was my second return, even though it was their fault I received the wrong pair the first time. Terrible service and I will never order a pair of glasses from them again. Also, impossible to get ahold of a real person. I am only able to talk to robots. Don’t order from them!"
Eyebuydirect
"I decided to call EyebuyDirect to make sure I had filled in my prescription properly. The person that answered had a very poor speaking voice, so it was difficult to understand the person. The person said that he/she would look up my imminent order via my email address. I had to repeat the email address three times, even though I am a speech teacher and have near perfect voice articulation. The rep also was confused as to what I had called about. I had to explain to the person three times that I just wanted my order be reviewed before I completed the purchase to make sure I didn't make any mistakes. "
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