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Compare GlassesUSA vs Warby Parker

Compare prices, policies, and customer reviews of GlassesUSA and Warby Parker



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


28,857 reviews
4.06 / 5

8 reviews
2.19 / 5


Activity Rate

How recently the merchant has reached out to customers.

GlassesUSA: recently active
Warby Parker: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

GlassesUSA: yes
Warby Parker: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

GlassesUSA

5/5

2024-10-13

LOVE GLASSESUSA

"I really love Glassesusa their customer service is amazing and their willingness to always help you means so much. I will always use Glassesusa "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

GlassesUSA

1/5

2024-04-01

Won’t Give Refund

"I ordered myself a pair of glasses and they sent me the wrong frames and lenses. I reached out and they sent me the correct pair. I didn’t like them so went to return for a refund. They wouldn’t give me a refund because they claimed it was my second return, even though it was their fault I received the wrong pair the first time. Terrible service and I will never order a pair of glasses from them again. Also, impossible to get ahold of a real person. I am only able to talk to robots. Don’t order from them!"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

GlassesUSA is ranked #13 out of 371 in shopping

Warby Parker does not meet the criteria to be ranked