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Compare Newegg.com (USA) vs XOTICPC

Compare prices, policies, and customer reviews of Newegg.com (USA) and XOTICPC



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


49,355 reviews
4.49 / 5

5,415 reviews
4.87 / 5


Activity Rate

How recently the merchant has reached out to customers.

Newegg.com (USA): recently active
XOTICPC: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Newegg.com (USA): yes
XOTICPC: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Newegg.com (USA)

5/5

2023-12-06

Excellent Customer Service

"Chris was attentive to all my needs and was able to get the lowest price possible. He was patient and attentive alll while answering all my questions, would recommend. "

XOTICPC

5/5

2024-04-27

Don't believe the bad reviews!

"I was nervous about ordering from exotic PC because I was finding a lot of horrible reviews. Some talk about computers being doa, taking months to receive, horrible customer service, etc.
My experience was the complete opposite. I ordered the zephyrus m16. I got 2 upgraded ssd's with heat syncs, upgraded memory, clean os install, redline os boost, and a recovery key. I wasn't expecting to get this laptop for at least a month. It arrived at my house 11 days after I placed the order! Not 11 business days....11 days! Everything is packaged well and perfectly set up how I wanted. I build my own PC's, but if I ever need another laptop, I know where I will go!
"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Newegg.com (USA)

1/5

2024-11-18

Package never delivered, no refund received

"I ordered a laptop which was “delivered” through UPS. Package was never actually delivered, submitted loss claim to UPS and still have not received refund from NewEgg for the package. As it stands, I will never purchase another item from NewEgg as long as they use UPS as their main freight supporter and as long as I am still out a refund. Currently I am out ~$900"

XOTICPC

3/5

2024-09-28

No information on my order

"Been a full week no infomation on my order currently so i can't give any thing besides this ive seen and heard only good things but my expirence hasn't been good"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Newegg.com (USA) is ranked #3 out of 348 in computers & electronics

XOTICPC is ranked #30 out of 348 in computers & electronics