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Compare OpticsPlanet.com

Compare prices, policies, and customer reviews of OpticsPlanet.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


13,285 reviews
2.82 / 5


Activity Rate

How recently the merchant has reached out to customers.

OpticsPlanet.com: stale


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

OpticsPlanet.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

OpticsPlanet.com

5/5

2024-03-06

Had What I Wanted

"The big online retailer named after a river didn’t have the stock I wanted nor any pistol grip at all. The outdoors retailer named after a fish had those items but wouldn’t ship the pistol grip to my address in commie CA. In come Optics Planet and they had both items I wanted and had no problems shipping to me in CA. Price was reasonable and shipping was free. Package arrived undamaged and on time. Items fit my rifle as the description said it would. I’m a happy customer."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

OpticsPlanet.com

1/5

2024-01-25

Poor customer service, slow delivery, horrible expensive refunds, no response to questions

"I have had several orders with Optics over several years in the past. This company is the slowest consistently to deliver orders and even slower to process refunds and will take some of your hard-earned money for the shipping process of that refund too. I have never gotten a response from a human when making email and voice mail inquiries about possibly getting a credit on this order when the scope was discounted 100 dollars days after this order and I would have been ok with a sorry, but no answer! Prices can be impressive at times, but they are horrible to deal with when anything goes less than perfect. This company will never get any additional money from me in the future. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

OpticsPlanet.com is ranked #13 out of 101 in hobbies & leisure