Compare prices, policies, and customer reviews of RockAuto.com and 1A Auto Parts
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Positive reviews found most helpful by ResellerRatings users
1A Auto Parts
"I had ordered an strut and shock package for out 2015 Ford Explorer 10 months ago. The passenger side strut failed causing the steering to lockup when turning to left. I called and Jessica issued me a refund for the cost of the bad strut. Very pleasant and nice to work with. Will be using them again."
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
1A Auto Parts
"The company does not wish to make anything right with customers when parts guaranteed to fit do no fit. I bought a set of spark plugs and coil packs from 1A Auto. Their website requires you to add a year, make, and model to provide a fit. Not just a fit though, everything on there site is guaranteed to fit. After two attempts the company refuses to fix the issue and make it right. DO NOT BUY FROM THEM."
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