Compare prices, policies, and customer reviews of RockAuto.com and PartsGeek
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
PartsGeek
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
PartsGeek
"I HAVE USED PARTS GEEK BEFORE WITH NO ISSUES, HOWEVER THIS TIME I PLACED AN ORDER ON 9/11 AND SHOWS IT IS STILL IN AZ STILL AT FED EX SHIPPING. PARTSGEEK ONLY ALLOWS YOU TO EMAIL THEM WITH ISSUES ON YOUR ORDER , SO I REACHED OUT YESTERDAY ABOUT IT (BTW, IT IS NOW 9/25) AND SAYS THEY WILL GET BACK TO ME IN 1 TO 3 BUSINESS DAYS. I AM AT A STAND STILL ON A VEHICLE WAITING ON THESE PARTS TO ARRIVE. I THOUGHT ABOUT RE ORDERING AND JUST SENDING THESE BACK IF THEY EVER SHOW UP. I HAVE A FEELING THIS IS GOING TO BE A "FED EX" ISSUE AND I WILL HAVE TO REORDER ANYWAYS. I WOULD LIKE TO SAY AGAIN PARTSGEEK IS USUALLY AWESOME AND HAVE HARD TO GET PARTS. BUT IF SOMETHING IS A NO SHOW IT IS HARD TO GET AN ANSWER ON IT. "
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.