Compare prices, policies, and customer reviews of RockAuto.com and Advance Auto Parts
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
Advance Auto Parts
"Buyer beware! They will sell you incorrect parts causing damage and send it to their mechanic that will lie and say your responsible for repairs. They will not supply you with the diagnostics or repair bill stating what the repairs are."
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.