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Compare Thumbtack.com vs HomeAdvisor

Compare prices, policies, and customer reviews of Thumbtack.com and HomeAdvisor



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


10 reviews
1.63 / 5

9,479 reviews
4.72 / 5


Activity Rate

How recently the merchant has reached out to customers.

Thumbtack.com: not active
HomeAdvisor: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Thumbtack.com: no
HomeAdvisor: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

HomeAdvisor

5/5

2024-11-23

Excellent

"Call back was right on time & with my needs being met."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

HomeAdvisor

3/5

2024-08-26

Home Advisor service providers are great! But using this site to get to them could be better.

"The Home Advisor app was not easy to use. I could not find a good fit for a "repair" type electrical service (repair a ceiling that stopped working). I chose the closest item from the drop down presented. For my location two vendors appeared. I inputted my information and sent it but nothing happened the screen did not process and took me back to entering what service I needed again. After inputting data again. The two vendors appeared and I filled out a request to one of the vendors. I was then asked if I wanted to send to other vendors. I clicked on the other list and a 3rd vendor appeared that was just a little outside of the area where I live. In this case, it said it was going to send a text vs. an email. It appeared to then want me to input the data again, so I left the screen.

Not sure what happened next. The vendors that were sent the email requests did not respond yet (they still have 2 business days to do so) but the vendor with the text message, whom I thought was not sent a request, ended up calling me within two hours.

I was glad to have the repair work done but an experienced vendor. However, the HomeAdvisor site was not as easy to use as the old Angie's List website I used a few years ago.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Thumbtack.com does not meet the criteria to be ranked

HomeAdvisor is ranked #19 out of 197 in home & garden